Coronavirus Help Centre
www.wearecone.com (WEBSITE) is brought to you by Cone Accounting Limited, a company incorporated and registered in England and Wales under company number 08973168 whose registered office address is at 85 Great Portland Street, First Floor, London, W1W 7LT.
WHY YOU SHOULD READ THIS POLICY
For the purposes of the General Data Protection Regulation and all other relevant legislation, Cone Accounting Limited (‘WE’ OR ‘US’) is the ‘data controller’ (ie the company who is responsible for, and controls the processing of, your personal data).
PERSONAL DATA WE MAY COLLECT ABOUT YOU
INFORMATION THAT YOU PROVIDE
Personal information about you (such as your name, email address, phone number) will be obtained, whenever you complete forms on the Website.
We will also obtain personal information you provide when you send feedback, post material, contact us for any reason and by any medium, sign up to a service, share information via the Website’s social media functions, enter a competition, complete a survey or report a problem with the Website.
We may ask you to provide sensitive personal data from time to time. If such data is requested, you will be given additional information as to why the sensitive personal data is being requested and how it will be used.
We may retain a record of any contact you make with us.
PERSONAL INFORMATION ABOUT OTHER INDIVIDUALS
If you give us information on behalf of someone else, you confirm that the other person has appointed you to act on his/her behalf and has agreed that you can:
INFORMATION FROM THIRD PARTIES
Occasionally we may receive information about you from other sources (such as credit reference agencies), which will be added to the information already held about you in order for us to help supply our services and products to you.
INFORMATION THAT WILL BE COLLECTED AUTOMATICALLY
DEVICE INFORMATION: We may also collect information about your device each time you use the Website. For example, we may collect information on the type of mobile device that you are using and its unique device identifier (for example, the IMEI number, the device’s mobile phone number, or the MAC address of the device’s wireless network interface), the type of mobile browser that you are using, the mobile operating system that you are using, mobile network information and the time zone setting.
INFORMATION ON YOUR DEVICE: We may also collect information which is stored on your device each time you use the Website. For example, we may collect contact information, login information, friends lists, photos, videos and other digital content with your prior consent.
LOCATION DATA: We may also collect information to determine your location using GPS technology or such other location tracking software we may use from time to time. Some of the features of the Website may require access to such location data to work. If you would like to use any such feature, you will be asked to consent to provide such location information. You can withdraw your consent to providing this information at any time by emailing email@example.com or contacting us via the contact details at the bottom of this policy.
HOW YOUR PERSONAL DATA WILL BE USED
We will use your personal data for the following purposes:
WHAT IS OUR LAWFUL BASIS OR GROUND FOR USING YOUR PERSONAL DATA?
Under laws that are designed to protect your personal data, we need to have what is called a lawful basis or ground each time we use, share or otherwise process your personal data.
We may also need to process your personal data to comply with any legal obligations which may be applicable. Likewise, we may process your personal data where this is in the public interest or it is to protect your vital interests, but this will only be in rare circumstances.
In most cases, our processing of your personal data is necessary for the performance of our services to you.
Certain uses of your personal data, or other processing activities, may not be strictly necessary to perform our services to you, however, they may be necessary for the purposes of our legitimate interests or the legitimate interests of a third party. They may also be in your interests.
When we say "legitimate interests", we mean our (or a third party's) interests in enabling us to provide our services to you as efficiently and securely as possible. For example, we may choose to use a third party to store your personal data; we may do this in part because our use of that service means that your personal data is more secure.
MARKETING AND OPTING OUT
If you give your consent, we may contact you by mail, telephone, sms, text/picture/video message, email, about services, promotions, special offers and charitable causes that may be of interest to you. If you prefer not to receive any further direct marketing communications from us or our business partners, you can opt out at any time. See further 'Your rights', below.
We may share your personal data with organisations who are our business partners and we or they may contact you (unless you have asked us or them not to do so) by mail, telephone, sms, text/picture/video message, email, about products, services, promotions, special offers and charitable causes that may be of interest to you. If you prefer not to receive any further direct marketing communications from us or our business partners, you can opt out at any time. See further 'Your rights', below.
DISCLOSURE OF YOUR PERSONAL DATA
We may disclose your personal data to:
KEEPING YOUR DATA SECURE
We will use technical and organisational measures to safeguard your personal data, for example we will store your personal data on secure servers.
While we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet.
TRANSFERS OF DATA OUT OF THE EEA
We will make reasonable efforts to ensure that your data is not transferred outside the European Economic Area (EEA). Where we use data servers that may transfer data out of the EEA we will take steps to ensure adequate protections are in place to ensure the security of your information and give you remedies in the unlikely event of a security breach.
All information you provide to us is stored with secure data processors for the purposes of storing your data, accounting purposes and social media purposes for example. A copy of your information is also stored securely on our computers where access is restricted.
Please note that we review all processors we utilise and ensure that there are adequate safeguards in place to protect your personal data, such as adherence to binding corporate rules or compliance with the EU-US PRIVACY SHIELD FRAMEWORK, which is a mechanism that ensures compliance with EU data protection requirements when transferring personal data from the European Union to the United States. You can learn more about Privacy Shield here: https://www.privacyshield.gov/welcome
While we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet. If you have any particular concerns about your information, please contact us using our contact details at the bottom of this policy.
WHAT YOU CAN DO TO KEEP YOUR INFORMATION SAFE
If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.
We may monitor and record communications with you (such as telephone conversations and emails) for the purpose of quality assurance, training, fraud prevention and compliance.
YOUR CONSENT AND RIGHTS OF ACCESS
You can change your mind or remove or add your consent at any time.
To revise your consent, access, amend or remove your records or assert any of your rights set out above, you should send your request in writing to us at firstname.lastname@example.org.
You will need to provide proof of identity and address (eg a copy of your driving licence or passport, and a recent utility or credit card bill); and specify the personal data you want access to, amended or removed.
HOW LONG WE WILL STORE YOUR DATA
We will store your data for as long as necessary for the purpose of processing. The data may be deleted in the following circumstances:
Cone Accounting Limited only offers services to individuals over the age of 18. In using our services, you confirm that you have read and consented to this Policy and verify that you are over the age of 18.
CONSENT (NOTIFICATION ON HOME PAGE)
THIRD PARTY COOKIES
We work with third-party suppliers who may also set cookies on the Website which, for example, we may use to display video content. These third-party suppliers are responsible for the cookies they set on our Website. If you want further information, please go to the website for the relevant third party. You will find additional information in the table below.
DESCRIPTION OF COOKIES
The cookies that we utilise on our Website are placed to fulfil such functions as allowing visitors to share content with a range of networking and sharing platforms, analyzing how you use the Website and giving you a better more personalized experience.
Our Website uses the following cookies:
The cookies we utilise on our website include:
COOKIE NAMECOOKIE DESCRIPTION
_ga This cookie is used to distinguish users who visit the website. Source: Google Analytics Duration: 2 years
_gid This cookie is used to distinguish users who visit the website. Source: Google Analytics Duration: 24 hours
_gat This cookie is used to throttle request rate. Source: Google Analytics Duration: 1 minute
_PHPSESSID This cookie is used to store a simple message when a form is submitted that can be displayed on a different page. For example, if our enquiry form is completed incorrectly, a message will be stored and presented to the user to indicate the errors in the submission. When an enquiry form is submitted successfully, a message is stored and presented to the user thanking them for their enquiry. Source: First Party Cookie Duration: End of browser session
HOW TO TURN OFF COOKIES
If you do not want to accept cookies, you can change your browser settings so that cookies are not accepted. If you do this, please be aware that you may lose some of the functionality of the Website. For further information about cookies and how to disable them please go to: www.aboutcookies.org or www.allaboutcookies.org.
OUR CONTACT DETAILS
We welcome your feedback and questions. If you wish to contact us or our Data Protection Officer, please send us an email to email@example.com , specifying that the communication is for the Data Protection Officer. You can also write to us Cone Accounting Limited, 85 Great Portland Street, First Floor, London, W1W 7LT.
We may change this Policy from time to time. You should check this policy frequently to ensure you are aware of the most recent version that will apply each time you use the Website.
DATA PROTECTION SUPERVISORY AUTHORITY
The Data Protection Supervisory Authority in the UK is the Information Commissioners Office. Should you have any complaints about the way we handle your data, you may direct them to the ICO. More information on the ICO can be found on their website here: https://ico.org.uk.